New Patient Dental Visit FAQ: What to Expect at Morgan Heights
faq
Answers to the most common questions new patients ask before their first visit at our South Surrey dental office.
Switching dentists or booking your first-ever visit brings a lot of small questions. Here are the ones we hear most often from new patients in South Surrey and White Rock.
How long is a first appointment?
Plan for about 60–75 minutes. That covers a health history review, a full exam, X-rays if needed, and usually a cleaning.
Do I need a referral?
No referral is required. You can book directly by phone, text, or through the new patient information page.
Will you accept my insurance?
We work with most major Canadian dental insurance providers and can submit claims directly on your behalf. Bring your policy details to the first visit.
What if I haven't seen a dentist in years?
That's more common than you'd think. There's no judgment — we start with a gentle exam and build a plan around what you're comfortable with.
Can I bring my kids to the same appointment?
Yes. Family bookings back-to-back are one of the reasons patients choose us. Meet the dental team before you come in.
What if I'm nervous about dental work?
We offer sedation options for anxious patients. Mention it when booking so we can plan the visit accordingly.